While the laundry rooms at the Gateway are a convenience that tenants appreciate, we all know they can be a source of frustration. Machines break, and worse: the drain lines back up and flood the floor, causing a safety hazard.
We recently contacted Gateway management and a manager with WASH Laundry to inform them of the frequent broken machines and flooded floors. A slip-and-fall can result in serious injury, particularly for our older residents.
We were pleased to find out that WASH Laundry and the Gateway are working on finalizing a contract to upgrade the machines. We were told this could possibly include reworking/redesigning the drains, which could alleviate some of the drain backups.